{"id":3336,"date":"2026-03-26T12:53:05","date_gmt":"2026-03-26T09:53:05","guid":{"rendered":"https:\/\/hoteltropical.gr\/?page_id=3336"},"modified":"2026-03-26T20:04:54","modified_gmt":"2026-03-26T17:04:54","slug":"pricacy-policy","status":"publish","type":"page","link":"https:\/\/hoteltropical.gr\/en\/pricacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p data-start=\"39\" data-end=\"77\"><strong data-start=\"39\" data-end=\"77\">Data Protection and Privacy Policy<\/strong><\/p>\n<p data-start=\"79\" data-end=\"412\">We respect the privacy of all our customers and partners and treat as confidential the personal information (personal data) you provide to us. We understand that you care about how information relating to you is collected, processed, used, and stored, and we appreciate the trust you place in us to do so with due care and diligence.<\/p>\n<p data-start=\"414\" data-end=\"601\">The General Data Protection Regulation (GDPR) applies within the European Union and gives us the opportunity to improve the experience of users of our website and the applications we use.<\/p>\n<p data-start=\"603\" data-end=\"749\">Your current settings do not change. On the contrary, we are improving the way we describe our practices and explain the choices available to you.<\/p>\n<p data-start=\"751\" data-end=\"975\">We provide this Privacy Policy in order to explain what information we collect, how we process and use it, and how the use of this information may improve your experience on our website and in the services we provide to you.<\/p>\n<p data-start=\"977\" data-end=\"1035\"><strong data-start=\"977\" data-end=\"1035\">What is the General Data Protection Regulation (GDPR)?<\/strong><\/p>\n<p data-start=\"1037\" data-end=\"1443\">The General Data Protection Regulation (GDPR) establishes uniform data protection rules throughout Europe. It applies to all businesses, regardless of where they are located, that process personal data of individuals residing in the European Union. The concept of processing is broadly defined and includes any operation related to personal data, such as collection, storage, use, management, and deletion.<\/p>\n<p data-start=\"1445\" data-end=\"1995\">Although many of the principles of the Regulation are an evolution of the existing European Union data protection rules, the GDPR has a wider scope, stricter standards, and provides for significant financial penalties. For example, it imposes stricter conditions for obtaining consent for the use of certain types of data and expands individuals\u2019 rights with regard to access to and transfer of their data. Failure to comply with the GDPR may result in substantial fines, which in some cases may reach up to 4% of the company\u2019s total annual turnover.<\/p>\n<p data-start=\"1997\" data-end=\"2173\">The GDPR is the new European privacy regulation (EU 2016\/679) and does not permit the use of data collected without the user\u2019s required consent, where such consent is required.<\/p>\n<p data-start=\"2175\" data-end=\"2284\">Your personal data will never be made available to third parties for advertising or other unrelated purposes.<\/p>\n<p data-start=\"2286\" data-end=\"2405\">If you change your mind, you may ask us at any time to delete your personal data (email, name, etc.) from our database.<\/p>\n<p data-start=\"2407\" data-end=\"2448\"><strong data-start=\"2407\" data-end=\"2448\">What information we collect about you<\/strong><\/p>\n<p data-start=\"2450\" data-end=\"2789\">In order to operate effectively and provide you with the best possible experience from our services, we may request and collect information relating to you, whether as a hotel guest, a visitor to our website, or when you contact us for any other reason. This information may include personal data that can identify you as a natural person.<\/p>\n<p data-start=\"2791\" data-end=\"2911\">Your personal information may be disclosed to us through various channels, including, but not limited to, the following:<\/p>\n<ul data-start=\"2913\" data-end=\"3774\">\n<li data-section-id=\"8mnjk3\" data-start=\"2913\" data-end=\"3152\">when you browse and interact with our website and\/or use applications we may provide, such as when you make a booking through the online reservation system, submit an enquiry, subscribe to a newsletter, or request informational material,<\/li>\n<li data-section-id=\"14o8ldg\" data-start=\"3153\" data-end=\"3256\">through the use of our products and services, such as when you stay as a guest or use our facilities,<\/li>\n<li data-section-id=\"1mcjhsx\" data-start=\"3257\" data-end=\"3314\">when you send us enquiries or provide us with feedback,<\/li>\n<li data-section-id=\"1kcef5p\" data-start=\"3315\" data-end=\"3374\">when you participate in offers, competitions, or surveys,<\/li>\n<li data-section-id=\"82v2ii\" data-start=\"3375\" data-end=\"3484\">when you participate in loyalty programmes or when a friend refers you in connection with such a programme,<\/li>\n<li data-section-id=\"1icvx38\" data-start=\"3485\" data-end=\"3774\">from third parties, such as partners with whom we cooperate or public databases, provided that you have given your consent to them or to us for the disclosure of such information, or where we have a legitimate interest in using such personal data in order to provide our services to you.<\/li>\n<\/ul>\n<p data-start=\"3776\" data-end=\"3916\">The types of personal data we may collect and process include, but are not limited to, and may vary depending on the applicable legislation:<\/p>\n<ul data-start=\"3918\" data-end=\"4909\">\n<li data-section-id=\"o1gpan\" data-start=\"3918\" data-end=\"4123\">personal details, such as full name, gender, date of birth, nationality, identity card, passport or visa details, and personal or business contact details (addresses, email addresses, telephone numbers),<\/li>\n<li data-section-id=\"xl4w52\" data-start=\"4124\" data-end=\"4249\">payment and credit card information, such as bank accounts, cardholder name, card number, billing address, and expiry date,<\/li>\n<li data-section-id=\"15rtqpm\" data-start=\"4250\" data-end=\"4540\">information related to your stay and preferences, such as the hotels where you have stayed, arrival and departure dates, room preferences, leisure activities, names and ages of children, notes regarding your service preferences, and other information required to satisfy special requests,<\/li>\n<li data-section-id=\"75rlwx\" data-start=\"4541\" data-end=\"4636\">information, comments, or content you provide to us regarding your interests and preferences,<\/li>\n<li data-section-id=\"1medbsu\" data-start=\"4637\" data-end=\"4704\">membership account, online account, profile, or password details,<\/li>\n<li data-section-id=\"14dpfrl\" data-start=\"4705\" data-end=\"4838\">information from our security systems, such as closed-circuit television (CCTV), access cards, internet connections, and firewalls,<\/li>\n<li data-section-id=\"1mztfyd\" data-start=\"4839\" data-end=\"4909\">information related to your use of and interaction with our website.<\/li>\n<\/ul>\n<p data-start=\"4911\" data-end=\"5263\">Certain personal data you provide to us may be considered \u201csensitive personal data\u201d under data protection legislation in some countries, such as data from which racial or ethnic origin may be derived or inferred, health data, or biometric data. We process such sensitive information only where and to the extent permitted or required by applicable law.<\/p>\n<p data-start=\"5265\" data-end=\"5502\">Unless required by local laws, we do not knowingly collect personal data of children or minors through our website. As a parent or legal guardian, please do not allow children or minors to submit personal data to us without your consent.<\/p>\n<p data-start=\"5504\" data-end=\"5859\">We may also collect non-personally identifiable information about you, such as internet connection log information or patterns of visitor behaviour while browsing our website, communication preferences, travel habits, aggregated data regarding your stays, and responses to offers and surveys. For more information, please also refer to our Cookies Policy.<\/p>\n<p data-start=\"5861\" data-end=\"5904\"><strong data-start=\"5861\" data-end=\"5904\">How we process and use your information<\/strong><\/p>\n<p data-start=\"5906\" data-end=\"5998\">We may collect, process, and\/or use the personal data we collect for the following purposes:<\/p>\n<ul data-start=\"6000\" data-end=\"7748\">\n<li data-section-id=\"1ngh31w\" data-start=\"6000\" data-end=\"6352\">to provide our products and services, such as completing bookings, sending booking confirmations, providing purchased goods and services, registering for participation programmes, fulfilling information requests, tailoring our services to your preferences, awarding and redeeming rewards, and keeping appropriate records of your transactions with us,<\/li>\n<li data-section-id=\"1xissob\" data-start=\"6353\" data-end=\"6749\">for communication, marketing, and promotional activities, such as sending updates about our products and services or other offers we believe may interest you, including latest offers, competitions, joint or cross-promotional campaigns with our partners, responding to enquiries, and sending important information regarding our website, as well as changes to our terms, conditions, and policies,<\/li>\n<li data-section-id=\"alfwy3\" data-start=\"6750\" data-end=\"7059\">for the development and improvement of our services, such as conducting market research, analyses and\/or profiling, developing new products and services, improving the effectiveness of our website, your guest experience, our various forms of communication, advertising campaigns, and promotional activities,<\/li>\n<li data-section-id=\"1w850qf\" data-start=\"7060\" data-end=\"7306\">to cooperate with third parties in order to provide you with our services, such as travel agents, organisers of group travel, or other persons involved in arranging your trip, credit card companies, airlines, and third-party loyalty programmes,<\/li>\n<li data-section-id=\"6jgiok\" data-start=\"7307\" data-end=\"7614\">to maintain your safety and the safety of other guests and our staff, such as for identification and verification purposes in the context of transactions, implementation of security measures, surveillance, and access control when you visit or stay at Hotel Tropical, as well as for general record-keeping,<\/li>\n<li data-section-id=\"1t4wghx\" data-start=\"7615\" data-end=\"7676\">to comply with applicable legal and regulatory obligations,<\/li>\n<li data-section-id=\"1azky2o\" data-start=\"7677\" data-end=\"7748\">for other uses, as required or permitted by law or with your consent.<\/li>\n<\/ul>\n<p data-start=\"7750\" data-end=\"8362\">We will collect, process, and\/or use personal data only when we are satisfied that there is an appropriate legal basis for doing so. This may be because:<br \/>\n(i) you have given your consent,<br \/>\n(ii) the use of the information is necessary to provide the products and\/or services you requested,<br \/>\n(iii) the use of the information serves our legitimate interests as a commercial business, such as operating and improving our services, in a proportionate manner and with respect for your privacy rights, and\/or<br \/>\n(iv) it is required for compliance with applicable laws, regulations, court decisions, or other lawful processes.<\/p>\n<p data-start=\"8364\" data-end=\"8409\"><strong data-start=\"8364\" data-end=\"8409\">Retention and protection of personal data<\/strong><\/p>\n<p data-start=\"8411\" data-end=\"8528\">To the extent permitted by applicable law, we generally retain your data only for as long as is reasonably necessary:<\/p>\n<ul data-start=\"8530\" data-end=\"8797\">\n<li data-section-id=\"qu00uu\" data-start=\"8530\" data-end=\"8581\">for the purposes for which the data was provided,<\/li>\n<li data-section-id=\"1turjxm\" data-start=\"8582\" data-end=\"8724\">for ongoing business needs, including record-keeping, fraud prevention, or where we reasonably believe there is a possibility of litigation,<\/li>\n<li data-section-id=\"1wbp4hk\" data-start=\"8725\" data-end=\"8797\">as required to meet legal, regulatory, tax, or accounting obligations.<\/li>\n<\/ul>\n<p data-start=\"8799\" data-end=\"8933\">We take reasonable steps to securely and permanently delete, destroy, anonymise, and\/or block personal data when we no longer need it.<\/p>\n<p data-start=\"8935\" data-end=\"8959\"><strong data-start=\"8935\" data-end=\"8959\">Information security<\/strong><\/p>\n<p data-start=\"8961\" data-end=\"9592\">Hotel Tropical takes appropriate technical and organisational measures, in accordance with applicable legal provisions and in particular Article 32 of the GDPR, to protect your personal data against unlawful or accidental destruction, alteration, loss, misuse, and unauthorised access, modification, or disclosure. For this purpose, technical measures such as firewalls and secure connections have been implemented, as well as organisational measures such as a user ID\/password system and physical protection means, in order to ensure the confidentiality, integrity, availability, and resilience of processing systems and services.<\/p>\n<p data-start=\"9594\" data-end=\"9830\">With regard to the submission of credit card data when making a reservation, SSL (Secure Socket Layer) encryption technology is used in order to ensure secure transactions. Organisational measures also ensure the security of processing.<\/p>\n<p data-start=\"9832\" data-end=\"9861\"><strong data-start=\"9832\" data-end=\"9861\">Disclosure of information<\/strong><\/p>\n<p data-start=\"9863\" data-end=\"10215\">To the extent reasonably necessary for the provision of our products and services and for the purposes described in this Privacy Policy, we may disclose your personal data to the following parties. The exact type of information we disclose depends on your activities with us and only to the extent required or permitted by law and\/or with your consent.<\/p>\n<ul data-start=\"10217\" data-end=\"11076\">\n<li data-section-id=\"1cjrhaz\" data-start=\"10217\" data-end=\"10311\">to affiliated businesses, hotels, or accommodation establishments that we manage or operate,<\/li>\n<li data-section-id=\"dhswgx\" data-start=\"10312\" data-end=\"10573\">to our business partners and third parties involved in providing our services, including persons involved in the sale of all or part of our business activities or assets, as well as third parties for business, operational, and general administrative purposes,<\/li>\n<li data-section-id=\"18eh1yn\" data-start=\"10574\" data-end=\"10618\">to our marketing and advertising partners,<\/li>\n<li data-section-id=\"17mb1lt\" data-start=\"10619\" data-end=\"10815\">to third-party service providers that process data on our behalf, based on our instructions and in accordance with this Privacy Policy and with appropriate confidentiality and security measures,<\/li>\n<li data-section-id=\"14ph8dm\" data-start=\"10816\" data-end=\"10991\">to agents, consultants, partners, and other third-party suppliers and\/or service providers who help us operate effectively and provide you with the best possible experience,<\/li>\n<li data-section-id=\"150eekn\" data-start=\"10992\" data-end=\"11076\">to other third parties when we have your consent or when this is permitted by law.<\/li>\n<\/ul>\n<p data-start=\"11078\" data-end=\"11124\"><strong data-start=\"11078\" data-end=\"11124\">Processing of information by third parties<\/strong><\/p>\n<p data-start=\"11126\" data-end=\"11709\">Like most hotels, we may outsource the processing of certain functions and\/or information to third parties, who may be located in countries other than the country where your information is collected or your country of residence. We may also work with market research companies to help us communicate with our customers for market research and quality assurance purposes. When we outsource the processing of your personal data to third parties or transfer your data to third-party service providers, we require them to protect your personal data through appropriate security measures.<\/p>\n<p data-start=\"11711\" data-end=\"11736\"><strong data-start=\"11711\" data-end=\"11736\">Data retention period<\/strong><\/p>\n<p data-start=\"11738\" data-end=\"12073\">Personal data is retained for the period prescribed by law or, in the absence of a specific provision, for the strictly necessary period required to fulfil the purpose of processing, taking into account the legal basis for processing, as well as any other lawful conditions and deadlines, such as limitation periods for related claims.<\/p>\n<p data-start=\"12075\" data-end=\"12293\">Accordingly, in any case where the law imposes a mandatory retention period, the right to erasure of personal data under Article 17 of the GDPR may be exercised by the data subject only after the expiry of that period.<\/p>\n<p data-start=\"12295\" data-end=\"12656\">Hotel Tropical will retain personal data for the strictly necessary period required to fulfil the purpose of processing and will proceed with its deletion and\/or anonymisation, where feasible and required, immediately after the end of that period and\/or upon relevant request of the data subject, subject to the exceptions and legal obligations provided by law.<\/p>\n<p data-start=\"12658\" data-end=\"12702\"><strong data-start=\"12658\" data-end=\"12702\">You are in control of your personal data<\/strong><\/p>\n<p data-start=\"12704\" data-end=\"12991\">You may always choose which personal data, if any, you wish to provide to us. However, please note that some of our services may be affected if you choose not to provide certain details. For example, we will not be able to respond to a request from you without a name or contact details.<\/p>\n<p data-start=\"12993\" data-end=\"13692\">If you provide us with your contact details, such as postal address, email address, telephone number, or fax number, we may contact you to inform you about products, services, offers, and events that we believe may be of interest to you. You may at any time choose whether or not you wish to receive all or part of these communications by contacting us as described below in the section \u201cHow to contact us.\u201d In addition, apart from accepting this Privacy Policy, we may request separate consent from you before sending you such information or give you the opportunity to choose how you wish to receive it, for example by email or by post. Once you state your preferences, you may always change them.<\/p>\n<p data-start=\"13694\" data-end=\"13720\"><strong data-start=\"13694\" data-end=\"13720\">Summary of your rights<\/strong><\/p>\n<ul data-start=\"13722\" data-end=\"15345\">\n<li data-section-id=\"wjwlsl\" data-start=\"13722\" data-end=\"14140\"><strong data-start=\"13724\" data-end=\"13743\">Right to object<\/strong><br data-start=\"13743\" data-end=\"13746\" \/>You have the right to object to the processing of your personal data where such processing is based on our legitimate interest. In that case, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests and rights. You may contact us for more information regarding the balancing test we have carried out.<\/li>\n<li data-section-id=\"11ni2wo\" data-start=\"14142\" data-end=\"14499\"><strong data-start=\"14144\" data-end=\"14184\">Right of access and data portability<\/strong><br data-start=\"14184\" data-end=\"14187\" \/>You have the right to request a copy of the personal data we process about you, as well as additional information regarding how it is collected, processed, and disclosed. The first copy may be provided free of charge. You also have the right to request the transfer of your personal data to another controller.<\/li>\n<li data-section-id=\"ko7k42\" data-start=\"14501\" data-end=\"14636\"><strong data-start=\"14503\" data-end=\"14529\">Right to rectification<\/strong><br data-start=\"14529\" data-end=\"14532\" \/>You have the right to request the correction of inaccurate or incomplete personal data concerning you.<\/li>\n<li data-section-id=\"c2ydl7\" data-start=\"14638\" data-end=\"14900\"><strong data-start=\"14640\" data-end=\"14660\">Right to erasure<\/strong><br data-start=\"14660\" data-end=\"14663\" \/>You have the right to request that we erase personal data concerning you, for example when the data is no longer necessary in relation to the purpose for which it was collected or where there is no longer a lawful basis for processing.<\/li>\n<li data-section-id=\"k6x2r6\" data-start=\"14902\" data-end=\"15138\"><strong data-start=\"14904\" data-end=\"14942\">Right to restriction of processing<\/strong><br data-start=\"14942\" data-end=\"14945\" \/>You have the right to request that the processing of your personal data be restricted until inaccurate or incomplete data is corrected or until an objection you have raised has been examined.<\/li>\n<li data-section-id=\"5hnfk9\" data-start=\"15140\" data-end=\"15345\"><strong data-start=\"15142\" data-end=\"15171\">Right to withdraw consent<\/strong><br data-start=\"15171\" data-end=\"15174\" \/>You have the right to withdraw any consent you have given us at any time. Such withdrawal does not affect the lawfulness of processing carried out before the withdrawal.<\/li>\n<\/ul>\n<p data-start=\"15347\" data-end=\"15581\">Please note that certain rights or obligations we have, such as privacy, confidentiality, or other legal obligations, may not allow us to disclose or transfer all or part of your information or to immediately erase your personal data.<\/p>\n<p data-start=\"15583\" data-end=\"15724\">If you wish to exercise any of your rights relating to your personal data, please contact us as described in the section \u201cHow to contact us.\u201d<\/p>\n<p data-start=\"15726\" data-end=\"15756\"><strong data-start=\"15726\" data-end=\"15756\">Other relevant information<\/strong><\/p>\n<p data-start=\"15758\" data-end=\"15769\"><strong data-start=\"15758\" data-end=\"15769\">Cookies<\/strong><\/p>\n<p data-start=\"15771\" data-end=\"15880\">To improve your experience on our website, certain pages may use cookies. Please refer to our Cookies Policy.<\/p>\n<p data-start=\"15882\" data-end=\"15896\"><strong data-start=\"15882\" data-end=\"15896\">Newsletter<\/strong><\/p>\n<p data-start=\"15898\" data-end=\"16188\">In order for you to be among the first to hear our news and receive offers directly in your email, we may use a newsletter service, such as Mailchimp. Each user may unsubscribe from the mailing list at any time by clicking the relevant unsubscribe link included in every communication sent.<\/p>\n<p data-start=\"16190\" data-end=\"16217\"><strong data-start=\"16190\" data-end=\"16217\">Links to other websites<\/strong><\/p>\n<p data-start=\"16219\" data-end=\"16805\">For your convenience and information, we may provide links to third-party external websites. The existence of such links does not necessarily mean that we are affiliated with or endorse their content. We cannot always guarantee and do not accept responsibility for the content of these external websites, including any advertising claims or marketing practices. Please note that this Privacy Policy is limited to our own information collection practices. We recommend that you carefully read the privacy and security policies of each external website before providing any personal data.<\/p>\n<p data-start=\"16807\" data-end=\"16828\"><strong data-start=\"16807\" data-end=\"16828\">How to contact us<\/strong><\/p>\n<p data-start=\"16830\" data-end=\"16976\">For any questions, concerns, or requests regarding this Privacy Policy or our information collection and processing practices, you may contact us:<\/p>\n<p data-start=\"16978\" data-end=\"17081\">by email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"16988\" data-end=\"17019\">hoteltropical.hanioti@gmail.com<\/a><br data-start=\"17019\" data-end=\"17022\" \/>by post: Hotel Tropical, Hanioti, 630 85, Halkidiki, Greece<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Data Protection and Privacy Policy We respect the privacy of all our customers and partners and treat as confidential the personal information (personal data) you provide to us. We understand that you care about how information relating to you is collected, processed, used, and stored, and we appreciate the trust you place in us to&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"show","_kad_post_layout":"normal","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"show","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-3336","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"filpan","author_link":"https:\/\/hoteltropical.gr\/en\/author\/filpan\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/hoteltropical.gr\/en\/wp-json\/wp\/v2\/pages\/3336","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hoteltropical.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hoteltropical.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hoteltropical.gr\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/hoteltropical.gr\/en\/wp-json\/wp\/v2\/comments?post=3336"}],"version-history":[{"count":0,"href":"https:\/\/hoteltropical.gr\/en\/wp-json\/wp\/v2\/pages\/3336\/revisions"}],"wp:attachment":[{"href":"https:\/\/hoteltropical.gr\/en\/wp-json\/wp\/v2\/media?parent=3336"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}